Operations Consulting - Operations Strategy, Manager

At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In operations strategy at PwC, you will specialise in developing and implementing strategic plans to optimise operational efficiency and drive business growth. You will analyse data, identify opportunities for improvement, and collaborate with cross-functional teams to enhance processes and achieve organisational objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As part of the Operations Strategy team you help companies to identify, clarify and resolve complex issues critical to their strategic and operating success. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for managing the planning, organizing and delivery of operations tasks and projects, overseeing independent analyzes and establishing the quality of client deliverables.

Responsibilities
- Identify and resolve complex strategic and operational issues
- Lead teams and manage client accounts
- Focus on strategic planning and mentoring junior staff
- Oversee planning, organizing, and delivery of operations tasks
- Conduct independent analyzes and verify quality of client deliverables
- Drive premium-quality results through successful project management
- Foster team development and coaching
- Identify opportunities for operational improvements

What You Must Have
- Bachelor's Degree
- 5 years of experience

What Sets You Apart
- Master's Degree preferred
- Demonstrating broad knowledge within one or more of the following areas: operations strategy, supply chain strategy/ management, supply chain diagnostics, manufacturing strategy, network optimization, logistics/distribution, S&OP/ planning, Operations/ Supply Chain performance improvement, inventory management, complexity management, and/or sourcing
- Demonstrating broad knowledge of industry and market trends and industry-leading practices in order to develop insights and provide recommendations
- Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification and feedback
- Managing a team to a successful project conclusion through the problem-solving of complex operations issues
- Managing the planning, organizing and delivery of operations tasks and projects, overseeing independent analyzes and establishing the quality of client deliverables
- Leading the development and improvement of various frameworks and methodologies within operations
- Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships
- Communicating effectively in an organized and knowledgeable manner in written and verbal formats